Legal information

PLEASE READ THESE TERMS OF USE AGREEMENT (THE “TERMS”) CAREFULLY AS THEY FORM A BINDING LEGAL AGREEMENT BETWEEN YOU AND RAISON DIGITAL LTD. (“RAISON DIGITAL” OR “WE”: AND ITS DERIVATIVES).

RAISON DIGITAL MAKES AVAILABLE TO YOU CERTAIN SOFTWARE MADE ACCESSIBLE VIA  WEBSITE RAISON.APP, MOBILE APPLICATION RAISON APP, AND ANY OTHER SITES OF RAISON DIGITAL (COLLECTIVELY, THE “SITE”) THAT ENABLE INTERACTIONS THERE, AND THE INFORMATION ON IT ARE CONTROLLED BY RAISON DIGITAL OR ITS AFFILIATES, AND CERTAIN SERVICES INCLUDING BUT NOT LIMITED TO GENERATION AND STORAGE OF PRIVATE KEY FOR YOUR ACCOUNT (EACH A “SERVICE” AND COLLECTIVELY, THE “SERVICES”, WHICH TERM INCLUDES THE SOFTWARE AND THE SITE UNLESS EXPLICITLY SET FORTH BELOW).THESE TERMS GOVERN THE USE OF THE SITE AND APPLY TO ALL VISITORS TO THE SITE AND THOSE WHO USE THE BLOCKCHAIN CURRENCY MANAGEMENT SOFTWARE THAT IS DOWNLOADABLE FROM THE SITE (THE “SOFTWARE”). BY CLICKING ON THE “I ACCEPT” BUTTON, COMPLETING THE REGISTRATION PROCESS, DOWNLOADING THE SOFTWARE AND/OR BROWSING THE SITE, YOU REPRESENT THAT (1) YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THE TERMS, (2) YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH RAISON DIGITAL, AND (3) YOU HAVE THE AUTHORITY TO ENTER INTO THE TERMS PERSONALLY OR ON BEHALF OF THE LEGAL ENTITY ON FOR WHOM YOU ARE USING THE SERVICES. THE TERM “YOU” REFERS TO YOU INDIVIDUALLY OR THE LEGAL ENTITY ON WHOSE BEHALF THE SERVICES ARE USED, AS APPLICABLE. IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS, YOU MAY NOT ACCESS OR USE THE SERVICES.

SECTION 9 OF THE TERMS CONTAINS AN ARBITRATION AGREEMENT WHICH WILL, WITH LIMITED EXCEPTIONS, REQUIRE DISPUTES BETWEEN YOU AND RAISON DIGITAL TO BE SUBMITTED TO BINDING AND FINAL ARBITRATION. UNLESS YOU OPT OUT OF THE ARBITRATION AGREEMENT: (1) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING; AND (2) YOU ARE WAIVING YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL ON YOUR CLAIMS.

Raison Digital may modify these Terms at any time and in our sole discretion. If we do so, we will change the version and the  date at the beginning of these Terms. By continuing to use the Site or Services following the release of updated Terms you consent to the updated Terms. We invite you to check this page regularly for updates to these Terms.

1. Use of the Services.

The Software, the Site, the Services, and the information and content available therein (“Raison Content”) are protected worldwide by copyright laws. Subject to the Terms, Raison Digital grants you a limited license to reproduce portions of Raison Content solely as required to use the Services for your personal or internal business purposes. Unless otherwise specified by Raison Digital in a separate license, your right to use any Raison Content is subject to these Terms. Raison Digital is not a bank or financial institution and does not provide investment or financial advice, or consulting services to users of the Services. We are solely the provider of the Services. When you access certain features of the Services, you will be able to create an account with an option to store and/or generate a private key for the unhosted DLT address/es.

1.1 Raison Digital Software. Use of the Software is governed by these Terms. Raison Digital delivers the Software via download and Raison Digital will not provide you with any tangible copy of the Software. Subject to your compliance with the Terms, Raison Digital grants you a nonassignable, non-transferable, non-sublicensable, revocable, and non-exclusive license to use the Software on computers or mobile devices you own or control solely for your personal or internal business purposes. Because the Software is installed, you are responsible for the security of the device on which it is installed, including ensuring that you keep anti-virus software current and otherwise protect the device on which the Software is installed against malware. Raison Digital is not responsible for any loss or damages – including loss of funds or lockout from accounts accessed via the Software – resulting from your failure to keep the device on which the Software is installed safe and free of any malware.

1.2. Password and Security. You are responsible for maintaining adequate security, control, and confidentiality of your device access, your account information, including any personal identification numbers (PINs), logins, passwords, or other codes associated with your account and any activity occurring within that account. The loss or compromise of this information may result in unauthorized access to your account, which may result in the loss or theft of any securities, derivatives, and financial instruments held in your account. You will prevent unauthorized access to or use of the Services using your account information or passwords, and notify us promptly of any such unauthorized access or use. You must keep your passwords and any other account credentials confidential and not authorize any third party to access or use the Service on your behalf, unless we provide an approved mechanism for such use. You will notify us at support@raison.app of any security breach of your account, system or network as soon as possible. You will cooperate with us in the investigation of any suspected unauthorized access to or use of the Services using your account credentials or passwords, and any security breach of your account, system, or network, and provide us with the results of any third-party forensic investigation that you undertake. You will be responsible, and Raison Digital will have no liability, for all activity that takes place with your Raison Digital Service account accessed using your account credentials, whether or not authorized by you. In case your device is unavailable — e.g. if the device is broken or stolen — Raison Digital provides a way to assist you to securely recover access to your account. The recovery process will be available to users provided they have fully completed the backup process in accordance with the instructions presented by Raison Digital.

1.3. Updates. The Software and Services are evolving and you may be required to accept or install updates to the Software or Services, or update third-party software (i.e., browsers or OS) in order to keep using the Software or Services or access their latest features, including security updates. We may update the Software and Services at any time, without providing notice.

1.4. Certain Restrictions. Copies of the Software created or transferred pursuant to this Agreement are licensed, not sold, and you receive no title to or ownership of any copy or of the Software itself. Furthermore, you receive no rights to the Software other than those specifically granted in this Section 1.1. By accessing the Services, you agree not to:

a. License, sell, rent, lease, transfer, assign, reproduce, distribute, host or otherwise commercially exploit the Services or Raison Content, or any portion thereof, including on a service bureau or equivalent basis;

b. Frame or enclose any trademark, logo, or other Raison Content, (including images, text, page layout or form);

c. Use any metatags or other “hidden text” using Raison’ Digital name or trademarks;

d. Modify, translate, adapt, merge, make derivative works of, disassemble, decompile, reverse compile or reverse engineer any part of the Services or Software (except to the extent this restriction is expressly prohibited by applicable law);

e. Use any manual or automated software, devices or other processes (including spiders or other data mining tools) to “scrape” or download data from any web pages in the Site (except that we grant operators of public search engines revocable permission to do so for the sole purpose of creating publicly available searchable indices (but not caches or archives) of such content;

f. Access the Site, Services, or Software in order to build a similar or competitive Site, Services, or Software;

g. Copy, reproduce, distribute, republish, download, display, post or transmit any Raison Content except as expressly permitted herein; and

h. Remove or destroy any copyright notices or other proprietary markings contained on or in the Services or Raison Content. Raison Digital, its suppliers and service providers reserve all rights not granted in the Terms. Any unauthorized use of the Services terminates the licenses granted by Raison Digital herein. Raison Digital grants the license in Section 1.1 (License) under copyright and also, solely to the extent necessary to exercise such rights, under patent and any other applicable intellectual property rights.

1.5. Third Party Services Providers

a) The Services may incorporate, or may provide access to, applications or materials that are hosted by another party.

b) You understand and agree that access to Third Party Services Providers may be geo-blocked for citizens and/or residents of certain countries. There can be no assurance that any security measures that we or our third-party service providers have implemented will be effective against current or future security threats. While we take steps in an effort to protect the security of our platform and the availability, integrity, confidentiality and security of our data, our security measures or those of our third-party providers could fail and result in unauthorized access to or use of our platform or unauthorized, accidental or unlawful access to, or disclosure, modification, misuse, loss or destruction of, our or our customers’ data.

c) While we strive to provide users with accurate and real-time information on digital asset prices and other relevant market data, we do not guarantee the accuracy of information provided by third party information providers. We strongly recommend users verify any information, including but not limited to pricing information, before relying on this information for decisions of any kind. The information is provided by and belongs to the individual information providers and we assume no ownership or any liability over any such information. Furthermore, as a condition of using the Services, you agree that we shall assume no liability for any decisions made by you or any other users based on this information.

d) You understand and acknowledge that password may be compromised if customers choose to store their passwords in non-secure systems, such as third-party email services, which may be susceptible to security breaches and security incidents, despite our efforts to discourage our customers from engaging in these practices. Although such incidents are outside of our control and do not relate to any insecurity or vulnerability on the part of the Raison Digital platform, customers may nevertheless blame or become dissatisfied with the Raison Digital platform as a result of these negative experiences.

e) Neither Raison Digital, nor any of our third party providers will ever ask you to share any credential, password, or other sensitive information with us or them. Do not share any credential, password, or other sensitive information with any third party without validating their legitimacy.

f) Third Party Providers are available to you, subject to the terms and conditions of each third party provider. To the extent Third Party Services Providers have terms that differ from these Terms, you may be required to agree to those terms in order to access their Software, Site, or Services.   g) We do not control the terms, policies, or performance of any third party, and are not responsible for any performance, or failure to perform, of any Third Party Software, Site, or Services, including pricing information, exchange rates, processing of transactions, and similar activities. We do not provide customer support for transactions performed on third-party provider’s Software, Site, or Services. When you leave the Raison Digital software and access the third-party's software, their Terms of Service govern the transaction.

1.6. User Content. You are responsible for all data and information provided or uploaded by you to the Services (“User Content”), whether publicly posted (i.e., in a user forum, if applicable) or privately transmitted (i.e., to us in connection with a support request). You are solely responsible for the accuracy and completeness of User Content you submit, and represent and warrant that you have all rights required in order to post such User Content. We may, in our sole discretion, delete any User Content that we determine violates these Terms. To the extent that you provide us with or we may have access to any information that allows us to identify you or any other individual (“Personal Information”) in connection with your use of the Services, we will preserve, safeguard, and use such information as set forth in Privacy Policy.

1.7. Necessary Equipment and Software. You must provide all equipment and software necessary to connect to use the Services. You are solely responsible for any fees, including Internet connection or mobile fees, that you incur when accessing or using the Services.

2. Ownership

2.1. General. Raison Digital and its affiliates and suppliers own all right, title and interest in and to the Raison Content contained within the Software, Site, and Services. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Raison Content.

2.2. Trademarks. Raison Digital Ltd. and other related graphics, logos, service marks and trade names used on or in connection with the Services are the trademarks of Raison Digital or its affiliates  and may not be used without permission in connection with any third-party products or services. Other trademarks, service marks, and trade names that may appear on or in the Site or Services are the property of their respective owners.

2.3. User Content. You own your User Content. By posting, displaying, sharing or distributing User Content on or through the Software, Site, or Services, you grant us, and any Third Party Provider used in connection with the Services, a nonexclusive license to use the User Content solely for the purpose of operating the Services. Except as prohibited by applicable law, we may disclose any information in our possession (including User Content) in connection with your use of the Services, to:
a) Comply with legal process;
b) Enforce these Terms;
c) Respond to your requests for customer service, or
d) Protect the rights, property or personal safety of Raison Digital, our employees, directors or officers, partners and agents, or members of the public.

2.4. Feedback. You may provide ideas, suggestions, documents, and/or proposals about the Services to Raison Digital through any means (“Customer Support”), and you grant Raison Digital a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive, and sublicensable right and license to use feedback for any legitimate purpose.

3. User Conduct

You may not use the Software, Site, or Services for any purpose that is prohibited by the Terms or applicable law. You will not (and will not permit any third party to) take any action or make available any content on or through the Site, Software, or Services that:

a) Infringes any intellectual property rights of any person or entity;
b) Is unlawful, threatening, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, obscene, or offensive;
c) Is unauthorized or unsolicited advertising, junk or bulk e-mail;
d) Involves commercial activities and/or sales, such as contests, sweepstakes, barter, advertising, or pyramid schemes;
e) Impersonates any person or entity, including any employee or representative of Raison Digital;
f) Interferes with the proper functioning of the Software, Site, or Services;
g) Engages in any potentially harmful acts directed against the Software, Site, or Services, including violating any security features, introducing viruses, worms, or similar harmful code into the Software, Site, or Services; or
h) Attempts to do any of the foregoing.

4. Investigations

Although Raison Digital does not generally monitor user activity on the Software, Site or Services, if Raison Digital becomes aware of any possible violations by you of any provision of the Terms, Raison Digital may investigate such violations, and at its sole discretion may take any of the actions set forth in Section 8 below.

5. Indemnification

You agree to indemnify and hold Raison Digital harmless from any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of:
a) Your use of, or inability to use, the Software, Site, or Services;
b) Your violation of the Terms;
c) Your violation of any rights of another party, including any other users of the Software, Site, or Services; or
d) Your violation of any applicable laws, rules or regulations.
Raison Digital may, at its own cost, assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Raison Digital in asserting any available defenses. This provision does not require you to indemnify any Raison Digital Party for any fraud, gross negligence, or wilful misconduct in connection with the Services.

6. Disclaimer of Warranties

6.1. As Is. THE SOFTWARE, SITE, SERVICES, AND ANY INFORMATION DISPLAYED THEREIN ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS, AND RAISON DIGITAL EXPRESSLY DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE, SERVICES, SOFTWARE, OR ANY INFORMATION DISPLAYED THEREIN, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE THAT, TO THE EXTENT ALLOWED BY APPLICABLE LAW, ALL RISK OF USE OF THE SITE, SERVICES, AND SOFTWARE RESTS ENTIRELY WITH YOU.

6.2. Beta Releases. FROM TIME TO TIME, RAISON DIGITAL MAY OFFER NEW “BETA” FEATURES OR TOOLS WITH WHICH ITS USERS MAY EXPERIMENT. SUCH FEATURES OR TOOLS ARE OFFERED SOLELY FOR EXPERIMENTAL PURPOSES, WITHOUT ANY WARRANTY OF ANY KIND, AND MAY BE MODIFIED OR DISCONTINUED AT RAISON DIGITAL’S SOLE DISCRETION.

6.3. Third Party Conduct. RAISON DIGITAL IS NOT LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD RAISON DIGITAL LIABLE, FOR THE CONDUCT OF THIRD PARTIES ON OR ACCESSED VIA THE SOFTWARE, SITE, OR SERVICES, INCLUDING THE USE OF THIRD PARTY PROVIDERS’S SOFTWARE AND OR SERVICES. THE RISK OF INJURY FROM USE OF SUCH THIRD PARTY SOFTWARE AND SERVICES RESTS ENTIRELY WITH YOU.

7. Limitation of Liability

7.1. Disclaimer. IN NO EVENT WILL RAISON DIGITAL BE LIABLE FOR ANY LOST PROFITS, REVENUE OR DATA, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES OR COSTS DUE TO LOSS OF PRODUCTION OR USE, BUSINESS INTERRUPTION, OR PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES ARISING OUT OF OR IN CONNECTION WITH THE SERVICES, WHETHER OR NOT RAISON DIGITAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE THEORY OF LIABILITY ASSERTED.

7.2. Cap on Liability. UNDER NO CIRCUMSTANCES WILL RAISON DIGITAL BE LIABLE TO YOU FOR DAMAGES ARISING OUT OF THE USE OF OUR SOFTWARE, SITE, OR SERVICES EXCEEDING ONE THOUSAND DOLLARS ($1,000.00).

7.3. Exceptions. The limitations in Sections 7.1 and 7.2 will not apply to damages caused by the fraud, gross negligence, or wilful misconduct of Raison Digital, or to the extent such limitations are precluded by applicable law (in which case Raison Digital’s liability will be increased to the minimum amount required to comply with such law).

8. Term and Termination

8.1. Term. The Terms commence on the date when you accept them (as described in the preamble above) and remain in full force and effect for so long as you access or use the Software, Site, or Services, unless terminated earlier in accordance with this Section 8.
8.2. Termination by Raison Digital. Raison Digital may, at any time and for any reason, cease providing any or all of the Software, Site, or Services, and/or terminate the Terms. Without limiting the foregoing, we may also terminate your access to any or all of the Raison Digital content.
8.3. Termination by You. Except as set forth in Section 8.4, these Terms will be of no further force and effect with respect to you if you cease all use of the Services and Software and no longer visit the Site.
8.4. Effect of Termination. Upon termination of any Service, your right to use the Software, Site, and Service will automatically terminate immediately. Raison Digital will not have any liability whatsoever to you for any suspension or termination. All provisions of the Terms which by their nature should survive termination of Services will do so, including Sections 2, 5, 6, 7, 8.4, 9 and 10.

Dispute Resolution

PLEASE READ THE FOLLOWING ARBITRATION AGREEMENT (SECTION 9) CAREFULLY BECAUSE IT REQUIRES YOU AND RAISON DIGITAL TO AGREE TO RESOLVE ALL DISPUTES THROUGH BINDING INDIVIDUAL ARBITRATION, UNLESS OTHERWISE NOTED.

9.1. Applicability of Arbitration Agreement. YOU AND RAISON DIGITAL AGREE THAT ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR ANY OF THE SERVICES, SITE OR SOFTWARE (INCLUDING THE BREACH, FORMATION, TERMINATION, ENFORCEMENT, INTERPRETATION OR VALIDITY THEREOF, INCLUDING THE DETERMINATION OF THE SCOPE OR APPLICABILITY OF THESE TERMS TO ARBITRATE) SHALL BE REFERRED TO AND FINALLY DETERMINED BY ARBITRATION IN ACCORDANCE  WITH JAMS INTERNATIONAL ARBITRATION RULES. If JAMS is not available to arbitrate, the parties will select an alternative arbitral forum. This Arbitration Agreement will apply, without limitation, to all claims that arose or were asserted before the Effective Date of this Agreement or any prior version of this Agreement.

9.2. Arbitrator and Arbitration Proceedings. The tribunal will consist of a sole arbitrator. The seat of the arbitration will be London. The language to be used in the arbitral proceedings will be English. Judgment upon the award rendered by the arbitrator may be entered by any court having jurisdiction thereof. The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties.  The arbitrator will have the authority to grant motions dispositive of all or part of any claim. The arbitrator will have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the arbitral forum's rules, and the Agreement (including the Arbitration Agreement). The arbitrator shall not have the power to award damages that are limited or waived by these Terms (such as punitive damages, treble damages, or any other damages which are not compensatory), to the extent such limitation or waiver is permitted under applicable law, and the parties waive any right to recover any such damages. Further, the arbitrator shall have no power to issue any award that is contrary to or inconsistent with any applicable statute, case law or constitutional law, to modify, change or excuse performance of any material term of these Terms, or to award equitable relief. The arbitrator will issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and us.

9.3.  Waiver of Jury Trial. YOU AND RAISON DIGITAL HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Raison Digital are instead electing that all claims and disputes will be resolved by arbitration under this Arbitration Agreement, except as specified in Section 9.6 below. An arbitrator can award on an individual basis the same damages and relief as a court and must follow this Agreement as a court would. However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.

9.4. Confidentiality. You and Raison Digital shall maintain the confidential nature of the arbitration proceeding and the Award, including the privacy of the Hearing, except as may be necessary to prepare for or conduct the arbitration hearing on the merits, or except as may be necessary in connection with a court application for a preliminary remedy, a judicial challenge to an Award or its enforcement, or unless otherwise required by law or judicial decision.

9.5. Notice Requirement and Informal Dispute Resolution. Before either party may seek arbitration, the party must first send to the other party a written Notice of Dispute ("Notice") describing the nature and basis of the claim or dispute, and the requested relief. A Notice to Raison Digital should be sent to: Raison Customer Support, Roosikrantsi 11, Tallinn city, 10119, Estonia. After the Notice is received, you and Raison Digital may attempt to resolve the claim or dispute informally. If you and Raison Digital do not resolve the claim or dispute within 30 days after the Notice is received, either party may begin an arbitration proceeding. The amount of any settlement offer made by any party may not be disclosed to the arbitrator until after the arbitrator has determined the amount of the award, if any, to which either party is entitled.

9.6. 30-Day Right to Opt Out. You have the right to opt out of this Arbitration Agreement by sending written notice of your decision to opt-out to the following address: Raison Customer Support, Roosikrantsi 11, Tallinn city, 10119, Estonia, or via email to support@raison.app, within 30 days after first becoming subject to this Arbitration Agreement.The Notice must include your name and address and an unequivocal statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of the Terms will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may currently have, or may enter in the future, with us.

9.7. Severability. If any part of this Arbitration Agreement is found under the law to be invalid or unenforceable, then such part will be of no force and effect and will be severed and the remainder of the Arbitration Agreement will continue in full force and effect.

9.8. Survival of Agreement. This Arbitration Agreement will survive the termination of your relationship with Raison Digital.

9.9. Modification. Notwithstanding any provision in this Agreement to the contrary, we agree that if Raison Digital makes any future material change to this Arbitration Agreement, it will not apply to any individual claim(s) that you had already provided notice of to Raison Digital.

10.  Choice of Law

These Terms shall be governed by, subject to, and interpreted in accordance with the laws of English Law, without regard to conflict of laws principles. The parties agree that these Terms and the transactions contemplated therein shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods. If arbitration cannot be compelled under Section 9, then the parties (a) hereby irrevocably consent to the jurisdiction of, and venue in, any court of competent jurisdiction located in England for the purposes of adjudicating any action or proceeding to enforce these Terms, and (b) each party waives, to the fullest extent permitted by law, any objection that it may now or later have to such venue and any claim that any such action or proceeding brought in any such court has been brought in an inconvenient forum.

11.  General Provisions

11.1.  Assignment. The Terms, and your rights and obligations hereunder, may not be assigned, subcontracted, delegated or otherwise transferred by you without Raison Digital’s prior written consent, but may be assigned or otherwise transferred by Raison Digital without restriction.
11.2. Severability. If any portion of these Terms is held invalid or unenforceable, that portion will be construed in a manner to reflect, as nearly as possible, the original intention of the parties, and the remaining portions will remain in full force and effect.
11.3. Force Majeure. Raison Digital will not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, strikes or shortages of transportation facilities, fuel, energy, labor or materials.
11.4. Questions, Complaints, Claims. If you have any questions, complaints or claims with respect to the Site, Services or Software, please contact us at: support@raison.app. We will do our best to address your concerns.
11.5. Waiver. Any waiver or failure to enforce any provision of the Terms on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion.
11.6. Entire Agreement. These Terms are the final, complete and exclusive agreement of the parties with respect to the subject matter hereof and supersedes and merges all prior discussions between the parties with respect to such subject matter.